Case Study: A Large Health Plan Utilizes Pager to Create an Enhanced Virtual Care Experience for Its Members

Over the past four years, Pager has worked as a strategic partner to a large health plan in order to successfully deliver exceptional member experience & site-of-care optimization.

The below case study showcases how we've grown hand-in-hand with this organization across 3.5M of its members in their Commercial, ACA, Medicaid, and Medicare populations.

Key findings include:

• 85+ Net Promoter Score via enhanced omnichannel member experience

• $210 Savings per encounter with improved cost control

• 92% Network Steerage to high performing providers

To learn more about Pager’s successful delivery of exceptional member experience & site-of-care optimization, download the case study.