Solutions that Stitch Together an
End-to-end Connected Care Experience.

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Pager unifies all of the conversations between consumers and their clinical and service teams into a single platform, supported by services and data

Three Screens

Work efficiently with robust features
in our digital command center

Communication — Communication

Video, voice, chat
Multimodal communications for a full telehealth experience

Group conversations
Enable group chats with agents and members

Follow-up notifications
Keep care going with scheduled notifications and follow ups

And more:
Multi-language support (English, Spanish), warm handoffs

Automation — Automation

AI-based chat bots
Input-reactive surveys to triage common patient concerns

Smart routing and queueing
Rely on round robin, skill-based routing, and prioritized queueing

Platform Administration — Administration

Customized hours
Don’t leave your members “on hold” or waiting without care

Roles and permission management
Create and control roles and role-based functionality

Supervisor mode
Management-level visibility into agent performance

And more:
Customized geographic coverage, analytics dashboards

Supporting Technology — Support

Embedded plugins and data
Bring information and services directly in your workflow

Single sign on (SSO)
Log in with enterprise-wide services

Net Promoter Score surveys
Measure team performance with post-chat NPS surveys

And more:
File uploads, member and benefits data

White Label — Enterprise Branding

Embeddable White Label SDK
Offer Pager as an unbranded service within your existing solutions
Quick Standalone Deployment
Deploy the co-branded mobile app to get to market faster
Configurable Command Center
To address a range of service and communication needs