Enterprise 360
A SaaS console to collaborate and deliver high-quality, valued healthcare to care teams and members.Every patient requires unique interventions from their care team. There is no “one-size-fits-all” approach. Clinicians are experiencing unsustainable levels of burnout trying to keep up with patient needs. Meanwhile, a proliferation of point solutions has created more discontinuity of care, while forcing care teams to work in multiple, disparate tools.
Enterprise 360 leverages an integrated platform and intelligent AI tools to give care team members “superpowers” by enabling omnichannel communication and greater efficiency in care delivery.
We enable seamless collaboration among multiple roles
Bringing the team together
Unifies disjointed patient care across clinical &
service teams for better experience and outcomes.
Collaborating on a unified platform
Enables better communication, workflows,
coordination and info exchange.
Connecting AI-enabled care navigation
For your members and care team – bots, nurses,
doctors, customer service, & more.
Integrating plug-ins for a united ecosystem
Removes fragmentation of point solutions, EMRs, CRMs,
etc. through seamless integrations.
This is an amazing combination of automation and communication tools.
Automation Tools
- AI-driven actionable insights (reminders, care gaps, etc.)
- Canned responses
- Schmitt-Thompson triage guidance
- Bot-led questionnaire & symptom checker
- Agent-to-agent & multi-agent chat
- Warm hand-offs between multiple roles
- Access to integrated patient data
- Omni-channel: voice, video, chat
Welcome to a whole new level of efficiency, scale and workflow management
-
30+
roles
created for any clinical or service agent on the platform -
7,000+
agents
currently deliver care to patients on the platform -
<100+
Plug-ins
Fully configurable to meet the needs of your organization -
4:1
chat concurrency
enabling agents the ability to handle more patient volume
