WHY PAGER HEALTH
Seamlessly connecting healthcare’s people, points & processes
Discover our unique combination of fully configurable solutions, industry-transforming innovations, and readily scalable performance, backed by a proven track record of transforming the healthcare experience for 28 million members.
Omni-channel engagement: “No wrong door” access to care
Pager Health ensures seamless patient interactions across all communication platforms, providing straightforward, secure access to timely, relevant healthcare services.
Embedded web and mobile technology
Leverage adaptable software (SDKs, APIs) that seamlessly extend functionality and improves the user experience.
App-free engagement
Enable secure mobile phone exchanges to comply with healthcare privacy regulations without using an app.
WhatsApp integration
Foster effective communication in a popular, familiar format.
Chat, voice, video, and web access
Ensure direct, real-time communication between patients and providers at every level of care.
GenAI and automation: Technology that supports, and never replaces, human care.
Improve healthcare delivery and administration with intelligent, AI-driven automation that not only streamlines interactions, but also ensures accuracy, efficiency, and deep personalization.
METRICS THAT MATTER:
4:1
Agent-to-patient ratio
Care recommendations
Chat-based AI analyzes patient data in real time to quickly find the appropriate care.
Task management
AI-enhanced tools help organize and prioritize care tasks, streamlining care team workflows, boosting productivity, and improving follow-up.
Encounter summarization
GenAI immediately summarizes and documents patient interactions, saving care teams 10 to 15 minutes per encounter.
Personal wellbeing journeys
Each member’s health data is analyzed by AI to create a personalized wellness plan with tailored recommendations and interventions, improving program adherence and outcomes.
360 Collaboration: Orchestrating and uniting multiple enterprise elements
Our platform unites payers, providers, patients, and point solutions in a central hub that takes collaboration to a new level. Communication within multi-care teams and with patients is smooth. Switching from text to virtual to live is seamless. And conversations between and among coaches, nurses, MDs, and agents are effortless — all in service of patient needs.
7.2k
Enterprise users
30+
Clinical roles
Care team collaboration
Facilitate smooth collaboration and communication among all care team members, ensuring everyone involved in a patient’s care is on the same page.
Point solution assimilation
Maximize investments by incorporating your current healthcare applications and services into a unified system with streamlined interactions and data flow.
EMR & CRM integration
Integrate EMR and CMR systems into our platform to centralize and utilize patient data for more informed decisions and personalized care.
Outbound communications
Securely reach out to patients for follow-ups, appointment reminders, and health updates to ensure continued engagement and compliance.
Concierge services: Providing the human touch so essential to patient care and engagement
Pager Health’s concierge services complement and enhance our technology capabilities, offering coaches, nurses, virtual care MDs, and other experts to augment your care delivery teams.
89 NPS
Highest NPS score in the industry
<30s
Time to connect with a nurse
24/7 access to licensed providers
Our nationwide network of licensed nurses, doctors, and health coaches provides round-the-clock care.
Comprehensive, personalized care
Embedded concierge services ensure personalized care for each patient, filling service gaps and enhancing outcomes.
Seamless integration with your technology
Our fully integrated services transform your digital platform into a robust, cohesive ecosystem that supports and strengthens your care delivery.
Complete member info at the ready
Case details, insurance information, geolocation and more are all in the hands of Case Managers the minute they connect with a member.