Why ReallyWell℠ is really different | Part 1 

Introducing a wellbeing experience that actually closes gaps in care, improves engagement and boosts customer satisfaction.  

With the recent launch of ReallyWell℠, Pager Health has established a new standard for a GenAI-powered, data-driven wellbeing experience. Here are four ways ReallyWell sets itself apart from the competition.  

1) The first wellbeing solution that seamlessly integrates clinical care 

Only ReallyWell combines clinical support, wellbeing services and contextual navigation on a single interface. Members enjoy one-click access to a nurse or health coach for both medical support and/or lifestyle management whenever they have a health concern or troubling symptom. This instant connection and immediate guidance to the right care resources promotes early interventions that are critical for cost-effective treatment.  

2) A one-size-fits-one experience like no other 

ReallyWell leverages Google Cloud’s advanced generative AI capabilities to conduct deep-dive analyses of all-encompassing data sets to create deeply personalized care journeys. A GenAI-powered wellbeing companion personally welcomes members and provides highly contextualized content, health and wellbeing recommendations, and a step-by-step guide to better health. Integrating behavioral health support throughout the experience activates a whole-person approach to patient-centered care. A personalized dashboard displays all things wellbeing for each member, including available awards, completed activities and a library of personalized educational materials. Contextual alerts dynamically change in real time as the member’s health status changes, reminding and motivating members to engage in their next-best-action to better health.   

3) It works! 

ReallyWell engages members to close key gaps in care and proactively treat cases before claims are dropped.  

Gap Closure Success – For Digitally Opted-In Members:  

  • 83% gap-closure for annual wellness exam   

  • 53% gap-closure for breast cancer screening  

  • 45% gap-closure for colorectal cancer screening  

  • 61% gap-closure for diabetic eye exam  

  • 62% gap-closure for flu shot  

  • 75% gap-closure for kidney function screening 

4) Ready for business  

ReallyWell offers full, seamless integration with any plan or employer experience, including client-specific benefits or activities, third-party vendors and point solutions. Its configurable and modular design is ASO-ready, with a reporting dashboard for each organization. An administrative portal provides autonomous control to wellbeing managers, who can quickly configure and launch programs at scale. And because every Pager Health solution is white labeled, your organization gets full credit for the member satisfaction score of 88 percent that ReallyWell achieves. 

Why ReallyWell is really needed 

Today’s traditional wellness solutions are not delivering value for healthcare consumers. Engagement is low. Interest is minimal. On average, users of health and fitness apps spend only two to three minutes per day, and more than half of these apps are uninstalled within 30 days of being downloaded.  

By contrast, ReallyWell activates member participation in their healthcare, generating an 86 percent sustained engagement rate once an HA is completed. 

And there’s more! 

In our next blog, we’ll discuss the innovative technologies and services that ReallyWell leverages to deliver a next-generation wellbeing experience.  

Connect with Pager Health for a free 15-minute demo and see firsthand how ReallyWell and our portfolio of other connected care solutions can be configured to achieve your specific business objectives. 

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