CMS Pushes Organizations to Improve Star Ratings and Quality of Care

Medicare Advantage plans often face a range of challenges in maintaining and improving their Star Ratings—everything from member churn to aging membership to increased competition. But moving from a 3.5-star to a 4-star rating can result in an average additional $400 per member per year.

To make that leap, though, organizations need to consider their approach—and their members themselves, says Jamie Jenkins, PhD, MBA, strategic advisor for government programs with Pager Health.