ENTERPRISE 360
Integrating care teams & technology for seamless health management
Our platform connects patients with their entire care team in one digital setting. This seamless system ensures collaboration between patients, providers, payers, and point solutions without any delays or confusion.
Proven performance & integration
Proven performance at scale
Over 7,000 agents coordinate seamless care across 30 clinical and non-clinical roles with 4:1 chat concurrency.
Configurable & flexible integration
Customize the platform with 100+ integrations including care management systems, bots, EHRs, CRMs, and telehealth. Our plug-in architecture makes it easy to embed essential tools and services.
Advanced technology for enhanced care coordination
Superpower AI technology for care teams
Use AI tools for care coordination to generate actionable insights, such as automated reminders and care gap identification, supported by advanced algorithms, including AI-enhanced Schmitt-Thompson triage protocols and bot-led assessments.
Seamless communication across teams
Enable real-time, HIPAA-compliant communication among care providers with a unified communication channel. Features include agent-to-agent chat and seamless hand-offs for direct patient engagement. Enhanced collaboration improves care quality and patient documentation.
Mobile command center
Enable healthcare providers to manage care, receive alerts, access patient data on-demand, and communicate with patients on the go using their mobile devices.
Optimizing Interaction & Documentation
Sentiment Analysis
Optimize patient communication strategies with real-time sentiment analysis powered by Google Vertex AI™️.
Chat summation
Automatically summarize patient interactions to save time on documentation and ensure accurate records. Powered by GenAI.
Preferred communication
Patients can choose their preferred communication method, including voice, chat, video, or app-less engagement, making contact easier and more accessible with one-click connections for instant support.
Great healthcare starts with a conversation
Discover how our innovative solutions can bring your digital health vision to life.