Case Study: A Large Health Plan Utilizes Pager to Create an Enhanced Virtual Care Experience for Its Members

Over the past four years, Pager has worked as a strategic partner to a large health plan in order to successfully deliver exceptional member experience & site-of-care optimization.

The below case study showcases how we've grown hand-in-hand with this organization across 3.5M of its members in their Commercial, ACA, Medicaid, and Medicare populations.

Key findings include:

  • 85+ Net Promoter Score via enhanced omnichannel member experience

  • $210 Savings per encounter with improved cost control

  • 92% Network Steerage to high performing providers

To learn more about Pager’s successful delivery of exceptional member experience & site-of-care optimization, download the case study.

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Case Study: After Care Drives Member Engagement and Fills Care Gaps

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